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Frequently Asked Questions

What are your Size and cost ranges?

Most of our dresses are priced between $1,000 - $2,500. Since our dresses come from a variety of sources, the selection and sizes available can change depending on what sells and what we get in. Typically, at any given time, you can expect to see a variety of sizes 0-28 in stock. We want to make sure that you have an excellent experience, please feel free to contact us via email or phone to confirm how many dresses we currently have in your size!

What type of appointments do you offer?

Standard Bridal Appointment:

We offer a complimentary standard bridal appointment lasting 1 hour and 45 minutes. During your visit, you can comfortably try on up to 10 dresses. The dressing area is semi-private and accommodates the bride, four guests, and up to two additional guests with prior approval.

Private Bridal Appointment:

We offer a complimentary 1 hour and 45 minute private bridal appointment designed for an intimate experience, accommodating up to 3 guests. This smaller space ensures complete privacy from others, creating a special atmosphere for you and your party. Please note that seating is VERY limited.

VIP Bridal Appointment:

We’re excited to offer a 1 hour and 45 minute VIP bridal appointment for $75, accommodating up to 8 guests. *For each additional guest, there’s a fee of $25.* Your appointment includes snacks and non-alcoholic beverages, with the option to add a charcuterie board for an extra $45. Enjoy the luxury of a spacious dressing room, complete with curtains to create a cozy lounge setting for the ultimate private experience.

Accessories Appointment:

Book a 30 minute accessories appointment to explore our extensive selection of veils, separates like sleeves, jackets, and capes, as well as jewelry, belts, and hair accessories. We encourage you to bring your dress to try on with your accessories. You can enjoy this experience with up to 2 guests in a limited private room for added comfort and intimacy.

Do you carry plus sizes?

Yes! We carry a lot of plus size dresses! We carry both ready to wear and orderable dresses ranging from size 0 up to size 28 and we can order dresses up to size 32 with our Soleil James brand.

Do you Sell Bridesmaids Dresses, Mother of the Bride Dresses, Flower Girl Dresses, Tuxedos, etc.

We are a small boutique so we have to save all of our space for bridal gowns, which means that we ONLY carry Bridal gowns, veils and accessories.

Are all of your dresses used?

No! About 10% of our inventory is consigned and some of those gowns have never been worn before. The other gowns in our inventory include sample gowns from other bridal boutiques and gowns that can be custom ordered to your size and preferred color!

When is the best time to order a dress?

Most of our order-able gowns take 4-6 months to arrive once we order
them. We recommend you give yourself another 2 months for the
alterations process.

Are children allowed at my appointment?

We are very family orientated and we love kids! However, if you have kids then you know that they probably don’t mix well with a room full of white wedding dresses! We ask that you do not bring children under the age of 12 with you to your appointment, but we also understand that sometimes it is unavoidable. If you have to bring any children with you please be aware that our shop is not safe for unsupervised small children and contains a number of potential hazards for toddlers.

Where are you located?

We are located at 424 E Grace St, Richmond. Please feel free to call us at 804-562-7008 if you are having trouble finding us! 

What Should I wear to my Appointment?

If you have a strapless bra and/or shapewear that you are comfortable in, it can be very helpful. However, it is not necessary to purchase or bring if you do not want to, most people try on their dress without a bra at all! We do ask that you please limit the amount of makeup that you wear when you come to try on our gowns, as we want to be sure they stay as clean as possible.

Do you provide Alterations?

We do not do alterations in-house. However, we will provide you with a list of trusted bridal seamstresses who will take great care of you and your new gown! It’s best to assume that your gown will need some kind of alterations to make it fit you perfectly. We are not responsible for any alteration fees and these fees are not included in the purchase of your gown, veil or accessories. It is our policy to quote a price range of $400-$1000 for alterations, but that pricing may vary due to customization and size changes.

How Many People Can I bring with me?

We provide a variety of appointment options, accommodating groups of 3 to 8 people. For more details, please check the section titled "What Type of Appointments Do You Offer."

Do you hold dresses?

All dresses are first come first serve and due to the nature of consignment shopping we cannot hold dresses.

How do I travel with my dress?

Here is a LINK showing how to fit your dress into a carryon bag, so this might be helpful!

Why don’t you accept dresses from David’s Bridal?

Part of the appeal of our store is that we offer high end gowns and while these dresses are stylish, they do not fall into our guidelines. Often, by the time we receive consignment dresses from David’s Bridal they are already discounted at David’s Bridal lower than we can offer them.

How does bridal consignment work?

Blue Sage is a Bridal Consignment Bridal Shop, which means that we do not own the dresses that are in our store. Local brides and other bridal shops bring us their gowns for us to resell for them. It’s a 40/60
split once the gowns sell. Our inventory consists of dresses that are brand new, samples, and once worn gowns. A small selection of our gowns are new with tags, and have never been worn before! Because most of our dresses have been worn or tried on before, you may find some imperfections that can typically be repaired by a seamstress. Our dresses have been priced based on their condition and age, negotiations will not be made based on these factors during your appointment.