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Frequently Asked Questions

What are your Size and cost ranges?

Most of our dresses are priced between $800 - $5000 with most of our dresses in the $1,200 - $3,500 range.

We hold large sales 2-3 times per year with dresses being discounted as low as $99. Follow us on social media, or join our newsletter to be notified of our next sale!

Since our dresses come from a variety of sources, the selection and sizes available can change depending on what sells and what we get in. Typically, at any given time, you can expect to see a variety of sizes 2-30 in stock. We want to make sure that you have an excellent experience, please feel free to contact us via email or phone to confirm how many dresses we currently have in your size!

What type of appointments do you offer?

Standard Bridal Appointment:

We offer a complimentary standard bridal appointment lasting 1 hour and 45 minutes. During your visit, you can comfortably try on up to 10 dresses. The dressing area is semi-private and accommodates the bride, four guests, and up to two additional guests with prior approval.

Private Bridal Appointment:

We offer a complimentary 1 hour and 45 minute private bridal appointment designed for an intimate experience, accommodating up to 3 guests. This smaller space ensures complete privacy from others, creating a special atmosphere for you and your party. Please note that seating is VERY limited.

VIP Bridal Appointment:

We’re excited to offer a 1 hour and 45 minute VIP bridal appointment for $150, accommodating up to 6 guests. The VIP space can accommodate up to 8 guests. After the 6th guest, there’s an additional fee of $25 per guest. Your appointment includes snacks and non-alcoholic beverages, with the option to add a charcuterie board for an extra $75.

Accessories Appointment:

Book a 30 minute accessories appointment to explore our extensive selection of veils, separates like sleeves, jackets, and capes, as well as jewelry, belts, and hair accessories. We encourage you to bring your dress to try on with your accessories. You can enjoy this experience with up to 2 guests in a limited private room for added comfort and intimacy.

Vintage Appointment
Shop our curated collection of vintage bridal gowns, ranging from the 1950s to the early 2000s! Due to the unique and delicate nature of our Vintage Collection, all vintage try-ons are conducted with a Senior Stylist and require a dedicated appointment. There is a $25 appointment fee, which is fully credited toward your dress purchase. During your appointment, you'll have access to both our curated Vintage Collection and our complete in-store collection.

Do you carry plus sizes?

Yes! We carry a lot of plus size dresses! We carry both ready to wear and orderable dresses ranging from size 0 up to size 28 and we can order dresses up to size 32 with our Soleil James brand.

How is your store handling tariffs?

Due to ongoing fluctuations in tariffs, most of our designers are now charging us the applicable tariff fee when your custom gown ships. As a result, for custom order gowns only, we will be charging that fee at the time of your dress pick-up.

We are currently estimating a $100–$200 tariff fee at the time your dress ships. If no tariff fee is applied when your dress ships, no fee will be added to your invoice.

Please note: Off-the-rack gowns are not affected and will not incur any
additional tariff fees.

As always, we’re committed to being transparent, fair, and keeping our boutique a welcoming and affordable space for all our clients.

Do you Sell Bridesmaids Dresses, Mother of the Bride Dresses, Flower Girl Dresses, Tuxedos, etc.

Our Formalwear department is the newest addition to Blue Sage Bridal and we are so excited to share it with you!

Located on our lower level, our Formalwear room features a thoughtfully curated selection of secondhand formal gowns for every role in the celebration.

In the collection you will find short white dresses for rehearsal or reception, Mother of the Bride or Groom gowns, bridesmaid's dresses, and gowns for the perfect wedding guest look.

Please note that we do not carry Homecoming or Prom gowns at this time.

Our Formalwear room is available for walk-ins every Saturday from 10am to 5pm — no appointment needed! Simply stop in and let our team help you find the perfect look.

For Tuxedos we partner with Generation Tux for on-line Tuxedo rentals. If you would like to receive free swatches, click HERE to fill out our google form.

Are all of your dresses used?

No! About 10% of our inventory is consigned and some of those gowns have never been worn before. The other gowns in our inventory include sample gowns from other bridal boutiques and gowns that can be custom ordered to your size and preferred color!

When is the best time to order a dress?

Most of our order-able gowns take 4-6 months to arrive once we order
them. We recommend you give yourself another 2 months for the
alterations process.

However, in addition to our custom order options, we offer a large selection of off the rack dresses that can be taken home with you the same day!

Why can I no longer book a Vault appointment?

We recently made a transition in our store set up and no longer have the separate sale room. We have combined the discounted inventory with the main floor. As a result, there is no longer a need for separate Vault appointments or visits only on specific days!

The majority of our dresses now start at $800. We have started hosting a biannual super sale where many of our dresses will be on sale starting at $99! Our hope is to host one every year in July and in December! Subscribe to our newsletter to stay in the loop about these sales!

Are children allowed at my appointment?

We are very family orientated and we love kids! However, if you have kids then you know that they probably don’t mix well with a room full of white wedding dresses! We ask that you do not bring children under the age of 12 with you to your appointment, but we also understand that sometimes it is unavoidable. If you have to bring any children with you please be aware that our shop is not safe for unsupervised small children and contains a number of potential hazards for toddlers. We require that any children in the store have a caregiver with them throughout the appointment. This caregiver should be someone other than the person trying on gowns.

Where are you located?

We are located at 424 E Grace St, Richmond. Please feel free to call us at 804-562-7008 if you are having trouble finding us! 

Where should I park?

What Should I wear to my Appointment?

If you have a strapless bra and/or shapewear that you are comfortable in, it can be very helpful. However, it is not necessary to purchase or bring if you do not want to, most people try on their dress without a bra at all! We do ask that you please limit the amount of makeup that you wear when you come to try on our gowns, as we want to be sure they stay as clean as possible.

Do you provide Alterations?

We do not do alterations in-house. However, we will provide you with a list of trusted bridal seamstresses who will take great care of you and your new gown! It’s best to assume that your gown will need some kind of alterations to make it fit you perfectly. We are not responsible for any alteration fees and these fees are not included in the purchase of your gown, veil or accessories. It is our policy to quote a price range of $400-$1000 for alterations, but that pricing may vary due to customization and size changes.

How Many People Can I bring with me?

We provide a variety of appointment options, accommodating groups of 3 to 8 people. For more details, please check the section titled "What Type of Appointments Do You Offer."

Do you hold dresses?

All dresses are first come first serve and due to the nature of consignment shopping we cannot hold dresses.

How do I travel with my dress?

Here is a LINK showing how to fit your dress into a carryon bag, so this might be helpful!

Why don’t you accept dresses from David’s Bridal?

Part of the appeal of our store is that we offer high end gowns and while these dresses are stylish, they do not fall into our guidelines. Often, by the time we receive consignment dresses from David’s Bridal they are already discounted at David’s Bridal lower than we can offer them.